Receptor Creative Agency provides ongoing website management services for businesses and organizations that rely on their website to demonstrate their brand promise and service offerings. Companies rely on Receptor to handle WordPress maintenance, accessibility and compliance, and performance optimization so that their sites stay fast, safe, and reliable.
Website management is the ongoing process of ensuring that a website is kept stable with up-to-date plugins, monitoring for security-related issues and downtime, and backed up from several sources in the event of an outage. In a world that is ever-evolving as new technologies like AI emerge, it’s a benefit to have a dedicated team available that knows the in’s and out’s of your site to keep it operating like a well-oiled machine.
A website is not a one-time project. Plugins and themes need updates, technical requirements change, search engines update how they rank your website, and regulations change. Without proper care, even a well-designed site can slow down, develop security gaps, and lose its effectiveness. Our website management services give you a dedicated partner to prevent those situations by continuous maintaining and improving the website. Partnering with Receptor means you can have the peace of mind to know that the website is not only being maintained, but that you have our dedicated team to provide support.
Website maintenance covers technical upkeep such as updates, backups, and security. Website management includes maintenance and adds strategic work: accessibility and compliance, performance tuning, SEO, content improvements, reporting, and planning. Maintenance keeps your site running. Management helps it perform better over time.
WordPress core, plugins, and themes should be monitored daily, with critical security updates applied as soon as they are released and tested. While it’s very easy to update plugins or the WordPress core, we recommend avoiding making knee-jerk updates as soon as they are available so that they can be tested properly. We test updates on a staging copy first to confirm there are no compatibility issues with your theme or other plugins.
Accessibility ensures people with visual, hearing, motor, and cognitive disabilities can use your site. It also reduces legal risk, improves usability for everyone, and often supports SEO. Laws such as the ADA and the European Accessibility Act raise expectations, and the standard most often referenced is WCAG 2.2 Level AA. Every company will have difference compliance and accessibility requirements based on where they are located, who they do business with, and how much they prioritize developing great experiences for all of their customers.
No. We work with your existing WordPress website host, but we are happy to make recommendations for other trusted hosts to improve workflows and reliability. If your current provider is slow to provide quality support, or if your site is experiencing issues caused by your current provider, we can advise on what steps to take to improve things including helping with a migration to another web host.
No. We can manage an existing site or theme built by a third-party.
We institute daily backups of your website files and database in order to minimize downtime in the event of a service disruption. While you may have backups as part of your hosting plan, it’s ideal to have another backup source in the event that account access is lost or if there is an issue restoring the site via your hosting’s integrated backup service. Having an extra copy available from another source provides an added line of defense. Our monitoring software scans and identifies noted plugin vulnerabilities and determines whether your website is blacklisted so that our team can take immediate action. We run daily scans against a database of known security vulnerabilities to call out any known issues and patch them within 1 business day upon patch availability.
Yes. Large sites need scalable processes like bulk content audits, redirect planning, database optimization, and template-level accessibility fixes. We can handle sites with hundreds of pages and large blog archives.
We put the tools in place to instantly alert us if your site goes down. From there, we work to identify the problem and get the site back online with as soon as possible. You can expect a prompt investigation within 30 minutes of downtime during normal business hours, working with hosting or IT resource as needed to get the site back up.
Every website owner’s goals are different, but common benchmarks include faster load times, better Core Web Vitals scores, improved search visibility, and more leads or sales from the same traffic. Results vary by starting point and industry, so we set measurable goals during onboarding and report on them monthly.
No long-term commitments. Take advantage of our month-to-month service offerings, or pay for a full year for a 10% discount.
Want to better understand how well optimized your site is against common benchmarks like performance, accessibility, and SEO issues? Schedule a 30-minute introduction with Receptor to see where gaps are, how best to fix and improve the site, and how Receptor can provide ongoing support to keep things healthy and secure.